SSD Experts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or submit information through our eligibility questionnaire.
Information We Collect
When you complete our eligibility questionnaire or contact us, we may collect:
- Your name, phone number, and email address
- Your state of residence
- Information about your medical condition and work history
- Your preferred method of contact
- Any additional information you voluntarily provide
We also automatically collect standard web data such as IP address, browser type, and pages visited for analytics purposes.
How We Use Your Information
We use the information you provide to:
- Contact you regarding your disability benefits inquiry
- Assign your case to an appropriate disability representative
- Evaluate your potential eligibility for SSDI benefits
- Communicate with you throughout the representation process
- Improve our website and services
How We Share Your Information
We do not sell your personal information to third parties. Your information may be shared with:
- Disability representatives within the SSD Experts consortium who will handle your case
- Service providers who assist us in operating our website and business
- As required by law or legal process
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at info@ssdexperts.com. We will respond to your request within a reasonable timeframe.
Cookies
Our website may use cookies to enhance your browsing experience. You can instruct your browser to refuse cookies, though some portions of the site may not function properly as a result.
SMS / Text Message Communications
By providing your phone number and submitting our eligibility questionnaire or contact form, you expressly consent to receive SMS text messages from SSD Experts at the phone number you provided. These messages may include:
- Case status updates and follow-up communications regarding your disability benefits inquiry
- Appointment reminders and scheduling confirmations
- Informational messages related to your SSDI claim
Message frequency: Message frequency varies. You may receive up to 5 messages per week depending on the status of your inquiry.
Message and data rates may apply. Standard message and data rates from your mobile carrier may apply to SMS messages you receive from us.
How to opt out: You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent. To re-enable SMS, reply START.
Help: For help, reply HELP to any message or contact us at info@ssdexperts.com.
Consent to receive SMS messages is not a condition of receiving our services. You may opt out at any time without affecting your ability to obtain representation.
Supported carriers include but are not limited to: AT&T, T-Mobile, Verizon, Sprint, Boost, Cricket, US Cellular, and MetroPCS. Carriers are not liable for delayed or undelivered messages.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us at info@ssdexperts.com or visit ssdexperts.com.